We know that coming into hospital can be a stressful time for many people. We aim to make your stay with us as pleasant as possible.
If you expect to stay in hospital overnight or longer, please bring the following items:
- dressing gown and slippers or sensible shoes
- wash bag - containing toothbrush, toothpaste, soap or shower gel, hairbrush, two towels, sanitary towels and electric razor
- a small amount of money for the telephone, newspapers soft drinks etc
- all prescribed medicines you are already taking - if you have a green medibag, bring that too.
- your admission letter
- tissues or paper handkerchiefs
- any hearing aids or walking aids you may regularly use
We would advise against bringing expensive items into hospital. Milton Keynes NHS Foundation Trust cannot be held liable for damage or, loss or theft. However, if you would like to bring a personal music player, portable DVD player or similar item, please check with the ward staff first.
Where appropriate you should also make other arrangements such as:
- Making sure that someone is able to collect you from the hospital and take you home after your operation. If you cannot arrange this, please let the ward manager know. We may be able to arrange hospital transport for you.
- Arranging for a responsible adult to stay with you for 24 hours after your operation
- Organising childcare for the time you are in surgery and for at least twelve hours after you leave.
Once your admission date has been agreed, we'll send you a letter confirming the details. We'll include instructions and other essential information.
When you arrive at the ward, a nurse will show you to your bed. They will ask for some basic information, like a contact name, address and telephone number of your next of kin or similar. They'll also ask you a series of simple questions about your health.
Depending on your condition or reason for admission, you are likely to have a number of tests before your treatment commences. Your consultant or a member of his or her team will explain the procedure, operation or treatment to you. If you don't understand something that has been said, just ask your doctor or nurse.
When you've fully understood your options, you'll be asked to sign a consent form.
If you're unable to attend your appointment, please let staff know as soon as possible – contact details will be on the admissions letter, or click here to view our A-Z department directory.
Occasionally, the hospital might need to delay or reschedule your admission date. If this is the case, we will let you know as soon as possible.
We want you to enjoy your meals during your stay with us and provide a wide range of food each day which you can choose from. The menu takes account of many dietary requirements but if the available choices are not suitable for you, please ask to see a member of the catering team who will be happy to discuss your individual requirements with you. Some of the alternative menus available to our standard menu include:
Vegetarian, Vegan, Halal, Afro-Caribbean, Kosher, Fork Mashable, Allergy-free, Renal Diet, Children's Menu.
Portions can be standard, small or large sized (you can choose these by ticking the box at the top of the menu card or telling staff when the food is served).
Meals will be served between:
- Breakfast: 7am to 9am
- Lunch: 12pm to 1pm
- Supper: 5pm to 6pm
If you miss a meal because of tests or a procedure, we can arrange for another to be brought up from the kitchen. Please ask when you return to the ward.
Food is available for patients 24 hours a day. Food and drink (for example, toast, cereal, hot chocolate) can also be provided in the kitchen on your ward, by ward staff. Just ask a member of the ward staff if you feel hungry and would like something from the ward kitchen.
You can also order snacks for between meals from the menu such as cake or fruit. After the catering department has closed, snack boxes are available. This includes picnic-type items. If you need a snack box, please contact a nurse.
Please note that the hospital no longer allows flowers on the wards. Should a friend or relative bring flowers into the hospital during your stay they will be advised that they should be taken away at the end of the visit. Why not have flowers to welcome you home?
As of April 2012, Milton Keynes NHS Foundation Trust has installed smoking shelters in the following locations:
- Outside Accident and Emergency
- Treatment centre car park
- Outside the multistorey car park
- Rear entrance by ward 16.
Please respect our patients, visitors and staff and smoke only in the designated areas.
The use of mobile phones are discouraged within the hospital and prohibited in certain areas. Patients and visitors are requested to respect their fellow patients and restrict their use.
Public telephones are available throughout the hospital site.
Be sure to look at our visitor's page for more information about amenities at Milton Keynes Hospital.