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You can find out about what eCARE means for you and other patients and answers to frequently asked questions about eCARE by clicking on the tabs below.

What it means for me?

eCARE is the hospital’s new electronic patient record system which will help to improve the way the hospital cares for its patients. It will give the hospital’s staff access to improved up-to-date information about your health so that they can deliver safer, more efficient and more timely care.

eCARE will collate patient details in one easy-to-access place that is secure and confidential. This includes medical history, laboratory test results, allergies and current prescriptions. Previously, this information may have been stored in many different places and in many different forms that were not easily accessible to clinicians and patients might have to repeatedly give the same information as they move through the hospital – eCARE will help to prevent this.

As each department and ward at the hospital switches over to eCARE from 18 May, staff may temporarily have to document patient details on paper which will later be logged onto the system.

During this period and the following week when eCARE ‘goes live’ it may take a little longer than usual to process patient information. We would ask for your patience and understanding during this period.

eCARE will provide many new benefits to care at the hospital. In addition to better managing a patient care throughout the hospital, eCARE will:

  • Support clinical decision-making and care planning to improve safety and patient experience
  • Give the hospital’s doctors and nurses access to real-time patient information, helping them plan the right treatment more easily
  • Allow GPs to view certain hospital records of patients under their care
  • Contain a full audit trail so that information on who has accessed patient records is fully recorded

Once eCARE is live, patients may see hospital staff working in a different way – spending more time at a computer so they can access and utilise all of the relevant information to deliver excellent care. This may be a different experience for patients initially but will ultimately result in quicker, safer and improved treatment for the people of Milton Keynes.