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Milton Keynes Hospital set to launch new electronic patient record system


A new electronic patient record system that will improve the way Milton Keynes University Hopsital cares for local people is set to go live at the hospital in May 2018 and it’s called eCARE.

eCARE is more than just a new computer system – it will give the hospital’s doctors and nurses access to improved up-to-date information so that they can deliver safer, more efficient and more timely care.

It means that every time hospital staff record a patient’s health information, it will be stored in the system. That means patients won’t have to keep giving staff the same information over and over again as they move through different parts of the hospital.

eCARE will collate patient details in one easy-to-access place that is secure and confidential. This includes medical history - including laboratory test results, prescriptions, allergies and current prescriptions. Previously, this information may have been stored in many different places and in many different forms that were not easily accessible to clinicians.

As each department and ward at the hospital switches over to eCARE on 18 May 2018, staff may temporarily have to document patient details on paper, which will later be logged onto the system.

During this weekend when eCARE ‘goes live’ it may take a little longer than usual to process patient information. We would ask for your patience and understanding during this period.

eCARE will provide many new benefits to care at the hospital. In addition to better managing a patient care throughout the hospital, eCARE will:

  • Support clinical decision-making and care planning to improve safety and patient experience
  • Give the hospital’s doctors and nurses access to real-time patient information, helping them plan the right treatment more easily
  • Allow GPs to view certain hospital records of patients under their care
  • Contain a full audit trail so that information on who has accessed patient records is fully recorded

Once eCARE is live, patients may see hospital staff working in a different way – spending more time at a computer so they can access and utilise all of the relevant information to deliver excellent care. This may be a different experience for patients initially but will ultimately result in quicker, safer and improved treatment for the people of Milton Keynes.